Review Audit
Response rates, unanswered reviews and reply priorities from the listing's own review tab.
Learn about Review Audit
Recommendations and content
Answer every review like someone actually read it
The response generator drafts replies matched to the specific review: its rating, its content, its complaint or compliment. Backlogs stop being a dread and negative reviews get a calm first draft instead of a defensive one.
The problem
Unanswered reviews cost trust twice: the reviewer feels ignored and every future customer sees them being ignored. But answering 30 backlogged reviews is miserable work, and the shortcut, one template pasted 30 times, reads worse than silence. Negative reviews are hardest of all, because the honest first draft is usually too defensive to post.
How it works
1
Start from the audit
The review audit surfaces the unanswered reviews and ranks which replies matter most.
2
Generate per review
Each draft takes the review's rating and text into account: a 5-star thank-you and a 2-star complaint get structurally different responses.
3
Edit and post
Adjust the draft, then post it from your own Google account. AIFLB never posts automatically.
Example findings
The kind of output this feature produces on a real profile:
FindingA 1-star review about a missed appointment gets an acknowledgment, a fix and an offline path, not a boilerplate apology.
FindingA backlog of 25 unanswered reviews cleared in an afternoon with distinct replies.
FindingRecurring complaint pattern spotted while replying becomes a finding for the client.
Practical use cases
- Onboarding cleanups: the unanswered backlog is week-one visible progress.
- Reputation retainers: keep response rates high across many clients without template fatigue.
- Damage control: negative reviews get answered fast, calmly, and in the owner's voice after an edit.
Who benefits
Anyone staring at an unanswered-review count they are not proud of, and every agency that sells review management.
Related features
GBP Post Generator
Post drafts built from the business's real services, offers and tone.
Learn about GBP Post GeneratorAI Action Plan
Findings from every audit turned into a prioritized, plain-language to-do list.
Learn about AI Action PlanReview Response Generator questions
Why respond to positive reviews at all?
Response rate is visible to everyone reading the profile, and profiles that answer look run by humans. Short, varied thank-yous are enough; the generator keeps them varied.
Can it auto-post replies?
No, by design. Replies publish from your Google account, after your eyes have seen them.
Does it handle non-English reviews?
The generator works with what the review contains and your instructions; results are strongest in English.
Put the Review Response Generator to work on a real profile.
Start free with the extension, or get the full workspace with the Founders license.
One-time payment. Free extension available. Built for local SEO professionals.